Recreate FDB file from Recovery Records
MailStoreFileGroup.fdb can be rebuilt in-place from the recovery records.
Please ensure you have a backup of the Storage Location before proceeding.
The MailStoreFileGroup.FDB file should not need to be repaired or recreated unless there is a problem with the file itself. As the FDB file is open at all times while MailStore is running, it is possible that the file can be missed by third-party backup software, or otherwise become damaged.
Do not place MailStore’s database files in a directory monitored by a real-time synchronization product such as Dropbox, OneDrive, or Google Drive. These products are not designed to handle the constant changes to the database files and will result in an inconsistent database.
MailStore Server
Disable the damaged Storage Location:
- Login to MailStore Client as admin.
- Open Administrative Tools > Storage > Storage Locations.
- Note the ID number for the damaged Storage Location, use this ID in the
--id=1parameter in the following steps. - Go to Administrative Tools > Management API > Command Prompt.
-
Enter the following command:
SetStoreRequestedState --id=1 -requestedState=disabled
Rebuild the FDB file:
- Remain in Administrative Tools > Management API > Command Prompt.
-
Enter the following command:
RecoverStore --id=1
Re-enable and verify the Storage Location:
- Open Administrative Tools > Storage > Storage Locations.
- Right-click on the Storage Location and select Check Integrity.
- If the integrity check is successful, right-click on the Storage Location and set it to Normal or Archive Here.
MailStore Service Provider Edition
Please contact support for assistance.
MailStore Home
Please post in the MailStore Home Community for assistance.